The protection of privacy and the safeguarding of our clients’ personal and financial information is of our highest priority. Please read the following Privacy Policy which clearly explains how Finateco LTD. collects, processes, stores, and protects client information. Our Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any change in our policy shall take effect from the day it has been posted on our site, and it is your resbonability to follow any changes to this policy.


By opening an account or by using the Finateco website, you give your consent to the collection and use of personal information by Finateco as explained in this Privacy Statement. We are committed to being open and transparent about how we manage your personal information. Where our documents or interactions with you ask for personal information, we will generally state the purposes for its use and to whom it may be disclosed.


Collection of Personal Information


Finateco keeps any personal data of its clients and its potential clients in accordance with the applicable privacy and data protection laws and regulations.

The Company keeps any personal data of its clients and its potential clients in accordance with the applicable privacy and data protection laws and regulations.

We have the necessary and appropriate technical and organizational measures and procedures in place to ensure that your information remains secure at all times. We regularly train and raise awareness for all our employees to the importance of maintaining, safeguarding and respecting your personal information and privacy. We regard breaches of individuals’ privacy very seriously and will impose appropriate disciplinary measures, including dismissal from employment. We have also appointed a Group Data Protection Officer, to ensure that Finateco manages and processes your personal information in compliance with the applicable privacy and data protection laws and regulations, and in accordance with this Privacy Notice.

The personal information that you provide us with when applying to open an account, applying for a role within the Company, or when using our website, is classified as registered information, which is protected in several ways. You can access your registered information after logging in to your account by entering your username and the password that you have selected. It is your responsibility to make sure that your password is only known to you and not disclosed to anyone else.

Registered information is securely stored in a safe location, and only authorized personnel have access to it via a username and password. All personal information is transferred to the Finateco over a secure connection, and thus all reasonable measures are taken to prevent unauthorized parties from viewing any such information. Personal information provided to Finateco that does not classify as registered information is also kept in a safe environment and accessible by authorized personnel only through username and password.


Using our does not require any disclosure of your personal information. However, Finateco collects the necessary information required to perform our service including account opening, executing transactions, safeguarding your assets and your privacy and providing you with the services you require. To this end, Finateco gathers information from you and may, in certain circumstances, gather information from relevant banks and/or credit agencies, and/or other sources which help us profile your requirements and preferences and provide better services to you.


The information Finateco collects may include:


  • Application information

Personal information you provide us in your application, such as your name, address, date of birth, email address, employment details, income level and income source etc., are used in order to facilitate the assessment of your application. The information that you provide us is also used for the purposes of communicating with you.


  • Transaction information

Information to assess your trading experience and suitability of performing transactions using our products and services as well as information about the anticipated volume and value of your transactions with us is used to enable the construction of your economic profile. When you trade with us, we are also collecting information about volume and value of your transaction performed with us.

  • Verification information

Information necessary to verify your identity is collected from you, such as an identification card, passport copy, passport number, confirmation of address. This also may include background information we receive about you from public records or from other entities not affiliated with Finateco.


Please note that we may record telephone conversations or electronic communications relating to concluded transactions and the provision of client order services that are related to the reception, transmission and execution of client orders.

We may make enquiries as to your identity (ies) and other personal details , as required by the Financial Intelligence and Anti Money Laundering Act 2002 (FIAMLA 2002) Your personal information will be treated strictly.

We obtain information about you in a number of ways through your use of our services, including through any of our websites, the account opening process, event subscribing, news and updates subscribing, and from information provided in the course of on-going support service communications. We also may receive information about you from third parties such as your payment providers and through publicly available sources. For example:

  • The banks you use to transfer money to us will provide us with your basic personal information, such as your name and address, as well as your financial information such as your bank account details;
  • Your business partners may provide us with your name and address, as well as financial information;
  • Advertising networks, analytics providers and search information providers may provide us with anonymized or de-identified information about you, such as confirming how you found our website;
  • Credit reference agencies do not provide us with any personal information about you, but may be used to corroborate the information you have provided to us.



Use of Personal Information and Disclosure


The data we collect will only be used for the purpose of providing our services or for other purposes for which you have given your consent, except in cases where the law prescribes otherwise. Moreover, this information helps us to improve services, establish and manage your account, review your ongoing needs, enhance customer service, customize your browsing experience and inform you of additional products , services or promotions relevant to you. If you do not want to receive information of this nature for any reason, please contact us at the following email address

According to the regulations we store collected personal data for a period of at least five years.

Finateco reserves the right to disclose personal information to third parties where required by law, regulatory, law enforcement or other government authority of a competent jurisdiction in order to protect our rights and/or to comply with such legal proceedings. Under such circumstances, Finateco shall expressly inform the third party regarding the confidential nature of the information. We may disclose your personal information to:


  • other companies who provide financial and other services for Finateco and their clients;
  • our related bodies, corporate agents, employees and representatives;
  • Mauritius Financial Services Commission Authority , Financial Intelligence Unit, and other reference institutions;
  • financial institutions and other similar organisations in connection with our corporate activities or that are nominated by you;
  • external service providers and professional advisers that provide services to us such as account processing, fulfillment, client service , client satisfaction surveys or other data collection activities relevant to our business;
  • credit providers, collection agencies, courts, tribunalsand regulatory authorities as agreed or authorised by law;
  • any organisation which you request us to or any persons acting on your behalf, including your financial adviser , broker, solicitor or accountant;
  • partners, affiliates and alliances and introducing brokers with whom we have a mutual relationship;
  • where you have been introduced to us, the person responsible for the introduction may have access to your information. You hereby unambiguously and unequivocally consent to the sharing of information with such a person; and
  • anyone authorised by an individual, as specified by that individual or the


Finateco does not sell, license, lease or otherwise disclose personal information to third parties, except as described in this Privacy Policy.


Integrity and Protection of Personal Information


Whilst we attempt to ensure that all the information we hold about you is current, accurate and complete, we urge you to promptly notify us of any changes to the personal information that Finateco holds about you. Personal Information is safely stored on secure servers that only authorised personnel have access to via password. Finateco encrypts all personal information as it is transferred to us and thus, makes all necessary effort to prevent unauthorised parties from viewing any such information.


Statistical Information and Cookies

Finateco is using cookies in order to collect statistical information about visitors to our websites. Collected data are: the number of visitors, pages viewed, types of transactions conducted, time spent online, documents downloaded, the name of your Internet service provider, the IP address, the date and time of access, the difference in the time zone relative to the GMT, the access status / HTTP status for the amount of downloaded data, the browser, the language, the browser version, the operating system and the screen surface, the website that has linked you to our site, the web pages you have visited from our site. This information is used to evaluate and improve the performance of our websites . Other than statistical information, we do not collect any information about you through our website unless you provide the information to us. Finateco may share website usage statistics with reputable advertising companies and with its marketing companies. The information collected by the advertising company is not personally identifiable.


Access to Information and amendments

You have the right to access to all of your personal information that has been preserved, to correct, update, and delete them when they are incomplete or inaccurate. In that regard please sent us an e-mail to our address:



Restriction of Responsibility

Finateco is not responsible for the privacy policies or the content of those sites to which it links. Finateco has no control over the use or protection of information provided by a client or collected by those sites. Whenever a client elects to link to a co -branded web site or to a linked web site, the client may be asked to provide registration or other information. Please note that such information is recorded by a third party and will be governed by the privacy policy of that third party.


Your Consent


By accessing this website or by submitting an application to open an account with Finateco, you give your consent to Finateco to collect, maintain, use and disclose personal information about you and provided by you or by another person as described abov e.


Contact Us


If you want to make a general enquiry about our privacy policy, change your personal information, access your personal information or make a complaint, please contact us by phone or email:



Amendments to This Privacy Statement

Finateco may make changes to this Privacy Statement from time to time for any reason. You agree to accept the posting of a revised Privacy Policy electronically on the website as an actual notice to you. Any dispute over our Privacy Policy is subject to this notice and to our Terms and Conditions. Finateco encourages its clients to periodically check and review this Privacy Policy.


This Privacy Statement is updated on 20.01.2022.